Q – What if I want to cancel my appointment? Will I get my deposit back
When you cancel your appointment online unfortunately your deposit is not refunded. This is outside of our control as the booking system is run by a third party. If the cancellation is done by the salon, you are credited the deposit amount to your online account for future use. It is automatically put against your next appointment booked online.
Q – What if I reschedule my appointment? What happens to my deposit ?
A – The deposit is retained on your account for your next appointment.